Cancelling Airalo depends on whether you have a one-time eSIM or a recurring plan. This guide covers both scenarios and explains how to manage your eSIM subscriptions through the Airalo app and website.
Many Airalo users buy one-time eSIMs that don't require cancellation, but some plans auto-renew. If your plan has auto-renewal enabled, you'll need to disable it to avoid future charges.
These steps work for recurring Airalo plans. One-time eSIM purchases don't need cancellation - they simply expire.
Launch the Airalo app on your device and make sure you're logged into your account.
Tap on My eSIMs from the bottom navigation menu to see all your active and expired plans.
Find the plan with auto-renewal enabled and tap on it to open the plan details.
Look for the Auto-renewal toggle and switch it off. You'll see a confirmation message.
Check that auto-renewal is disabled in your plan details. You'll continue to have service until your current period ends.
eSIM plans work differently than traditional phone contracts. These tips cover common Airalo billing scenarios.
These details can help you avoid issues with your Airalo cancellation or unexpected charges.
Cancelling auto-renewal doesn't immediately disable your eSIM. You'll keep your data connection until the current plan period ends.
Airalo typically doesn't offer refunds for eSIM purchases, even if you cancel auto-renewal early. Check their refund policy before purchasing.
Removing the Airalo app from your phone won't stop auto-renewals. You must disable renewal through the app or website first.
If you're cancelling because of cost or data needs, these alternatives might work better than cancelling completely.
If you're having trouble cancelling through the app, these alternative methods can help you manage your Airalo subscription.
You can also manage your eSIM subscriptions through the Airalo website if the mobile app isn't working.
<ol dir="auto"><li data-preset-tag="p"><p>Visit airalo.com and log into your account</p></li><li data-preset-tag="p"><p>Go to <strong>My eSIMs</strong> in your account dashboard</p></li><li data-preset-tag="p"><p>Click on the plan you want to cancel</p></li><li data-preset-tag="p"><p>Toggle off <strong>Auto-renewal</strong> in the plan settings</p></li></ol>
If you can't access your account or the app isn't working, you can email Airalo support to cancel auto-renewal.
support@airalo.com
Quick answers to frequently asked Airalo questions.
