There are a few different ways to cancel ABCmouse, and the right one depends on how you signed up. This guide covers cancellation through the ABCmouse website, app stores, and third-party billing.
ABCmouse often runs heavily discounted trial offers that auto-renew at full price annually. Many parents forget about these trials and get surprised by the full annual charge. Check your billing method to cancel in the right place.
Follow these steps to cancel your ABCmouse subscription directly. If you're billed through a third party, see the alternative methods section.
Go to ABCmouse.com and sign in using your parent account credentials. Make sure you're logged in as the parent, not the child profile.
Click your name in the top right corner, then select Account Settings from the dropdown menu.
In your account settings, look for Subscription or Billing Information section on the left side menu.
Click Cancel Subscription or End Membership. You may be asked to provide feedback about why you're cancelling.
Complete any required survey and confirm your cancellation. You should receive an email confirmation, and your access continues until the end of your current billing period.
ABCmouse subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
These details can affect your cancellation timing or whether it goes through properly.
If you signed up through Apple, Google Play, or Amazon, you won't see a cancel option in your ABCmouse account. You'll need to cancel through that platform instead.
ABCmouse annual plans charge the full year upfront. There are no prorated refunds, so you'll keep access for the full period you already paid for.
Removing the ABCmouse app from your device doesn't end your subscription. You must cancel through your account settings or the platform where you subscribed.
If cost is the issue, you might be able to find better pricing or pause your subscription instead of cancelling completely.
If you can't cancel through your ABCmouse account, you may need to go through app stores or contact support. The right option depends on how you're being billed.
iPhone and iPad users who subscribed through the ABCmouse iOS app must cancel through Apple's subscription management.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed through the ABCmouse Android app, you'll need to cancel through Google Play Store subscriptions.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkYou can also cancel ABCmouse by calling their customer service if you're having trouble with online cancellation.
1-855-622-8880
Common questions about cancelling ABCmouse and what to expect.
